Frequently Asked Questions
We make touring easy, with online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show Government Issued Photo ID to tour our community.
We are proud to call Peppertree an affordable community for our residents. We are an income restricted property which means you must meet income requirements in order to qualify to live at our community. To uphold fair policies, we use the same rental criteria to qualify all applicants which we would be happy to cover in detail if you'd like to schedule an appointment to meet with one of our leasing agents.
You can submit your application by stopping by during regular office hours to submit your application in person. We strive to process all applications in a timely manner and to be as efficient as possible, please submit all required documents at the time of your application. At the time you submit your application, a processing fee and document fee of $40 per applicant and a security deposit of $100 will be due. If it has been longer than 7 days, please call the front office at 619-870-0130 and we would be happy to check on the status of your application.
We are excited for you to call Peppertree Senior home! Move-in expenses include your 1st month’s rent and security deposit. Any other service you have added on will also be due at that time.
Your rent payment includes your monthly rent plus any additional bundle services you signed up for at the time of your lease. We do not include utility services such as water or electricity in your rental rate. To pay your rent, simply create a login to your resident service portal and you will be able to pay by electronic check, credit, or debit card. Never stress about making a payment by setting up automatic payments through our resident portal or pay your rent on your own schedule by taking advantage of our flexible payment options at GetFlex.com.
Build your credit by paying your monthly rent on time! Boost your credit for only $5.95 for a single person or you can bundle and save with two or more members for $9.95 a month. Learn more at RentPlus.Com.
Our residents are our #1 priority. We strive to respond to all service requests within 3 hours to ensure your home is maintained to your satisfaction**. Non-emergency service requests are handled during regular business hours. You can request maintenance service from the convenience of your own home via our resident portal! You can also call 619-372-2549 to request help from our maintenance team. You may choose to be present and give us a preferred time to come by or you may give us permission to enter in your absence. *Tip you can download our resident portal app for more convenience. Look up RentCafe Resident on your preferred app store to have easy access to your resident portal.
We are proud to call Peppertree Senior pet friendly! Learn more about our breed restrictions.
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