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Frequently Asked Questions

Frequently Asked Questions

We make touring easy, with online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show government issued photo id to tour our community.

We are proud to call Peppertree Senior an affordable community for our residents. We are an income restricted property which means you must meet income requirements in order to qualify to live at our community. To uphold fair policies, we use the same rental criteria to qualify all applicants which we would be happy to cover in detail if you'd like to schedule an appointment to meet with one of our leasing agents.

You can submit your application anytime online or stop by during regular office hours to submit an application in person.

We are excited for you to call Peppertree Senior home! Move-in expenses include your 1st month's rent, and security deposit. If you have a pet, applicable pet fees and deposits will also be due upon move-in. Wasatch has partnered with jetty to meet your deposit requirements with a small, monthly or one-time payment. Learn more.

Your rent payment includes your monthly rent plus any additional bundle services you signed up for at the time of your lease. We do not include utility services such as water or electricity in your rental rate. Rent is due on the 1st of every month. Never stress about making a payment by setting up automatic electronic payments through our resident portal!

Build your credit by paying your monthly rent on time! $8.95 for a single member, or bundle and save with two or more members for $14.95. Learn more at RentPlus.Com.

Our residents are our #1 priority. We strive to respond to all service requests within 3 hours to ensure your home is maintained to your satisfaction. Non emergency service requests are handled during regular business hours.

We are proud to call Peppertree Senior pet friendly! Check out the link to learn more about our pet policies and see our accepted breeds of dogs. 

Yes! We are committed to exceptional service. Not only do we have professional on-site maintenance, we offer 3-hour service response during normal business hours and emergency service 24/7/365

We are always happy to help! You can request maintenance service from the convenience of your own home, via our Resident Portal! You may choose to be present when maintenance arrives and give a preferred time, or you may give permission for us to enter with your absence. *Tip: download the Resident Portal app for even more convenience.

We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our Processing Administration and Document Fee is $40 per applicant and a Holding Fee $100; both are due at the time you submit your application.

We make it easy for you to pay your rent. Simply create a login to your resident services portal where you can pay by electronic check, credit or debit card. You can even pay your rent on your own schedule by taking advantage of our flexible payment options at GetFlex.Com.

Didn't find an answer?

Our team is always ready to answer your questions.